Provider FAQs

Annexus Health

How does Annexus Health maintain data security?

How is Annexus Health advancing health equity?


What is AssistPoint®?

Which disease states are included in AssistPoint®?

How many assistance options are currently in your system?

Can a foundation that is only available to our practice or in our local area be added to AssistPoint®?

How are J codes and HCPCS codes maintained within AssistPoint®?

Do you have any step-by-step instructions on how to enroll a patient for financial assistance?

Does AssistPoint® help with traditional enrollments?

Can patient profiles contain multiple awards (for example, a patient who is on an oral medication and an intravenous medication)?

Can I track award balances in AssistPoint®?

What happens if no foundation funds are available for a patient?

How do I get all of the previous awards I have secured for patients into AssistPoint®?

What kind of reporting is available?

Is there a limit on the number of people I can request AssistPoint® access for?

Within AssistPoint®, will we have access to all of our patients?

What is the overall annual cost of AssistPoint®?

How will AssistPoint® impact our revenue?


What is Adparo®?

Does Adparo® reach out to patients on behalf of practices to obtain necessary information to complete financial assistance applications?

What happens after a treatment order is submitted for a patient?

How many Adparo® employees will be assigned to our organization?

How will our organization be billed by Adparo®?

How will Adparo® impact our revenue?

Integration and support

What integrations are needed for AssistPoint® and Adparo®?

Is integration mandatory?

What are the IT needs for integration and reporting?

What kind of support is offered, both during and after implementation?