Helping healthcare provider organizations manage patient access
There are many reasons to ensure eligible patients receive all available financial assistance and other access services, from helping them afford the care they need to minimizing the unpaid bills provider organizations are forced to write off.
However, over the past several years, we have heard from countless healthcare provider organizations that there are also many barriers along the patient access journey, including simply not having the resources or infrastructure to manage patient access proactively. Adparo® is here to help.
Adparo provides the staff to support healthcare provider organizations in tasks related to patient access. We’re here to lend a helping hand—wherever it’s needed.
Our tools
We utilize AssistPoint®, our proprietary digital workflow platform, to identify, enroll patients in, and manage financial assistance and other access services.
Our staff
We provide trained, experienced staff with in-depth knowledge of revenue cycle and access service complexities to expertly perform tasks related to patient access.
Our services
We offer a full suite of services that can be customized to meet the unique needs of each healthcare provider organization to effectively manage the patient access journey.
Adparo can help:
Reduce the administrative burden
Adparo provides all the benefits of AssistPoint while utilizing our expert staff to fill the gaps that may exist at healthcare provider organizations.
Make care accessible and affordable for patients
Our Adparo team proactively works up all patients for patient access services as standard practice and manages each claim from end to end, ensuring eligible patients receive all available assistance and are better able to afford their care.
Increase revenue capture
By working up every patient for financial assistance and other access services, our Adparo team dramatically increases the number of patients who actually receive assistance, greatly reducing the number of medical bills that go unpaid.
Customizing Adparo services to meet each organization’s unique needs
Start with our Core Plan or select from our stand-alone services to build a custom plan:
| Adparo service offerings | Core Plan | Stand-alone services |
|---|---|---|
| Assess current workflow | ✓ | ✓ |
| Optimize workflow and develop standard operating procedures (for Adparo or AssistPoint implementation) | ✓ | ✓ |
| Use AssistPoint to manage financial assistance (Search, Enroll, Track, Analyze) | ✓ | ✓ |
| Use AssistPoint to manage utilization of free drug programs | ✓ | ✓ |
| Bill, post payment, and transfer the final balance to the patient | ✓ | ✓ |
| Perform historical financial assistance award entry (for AssistPoint implementation) | ✓ | |
| Complete annual program re-enrollment | ✓ |
The Adparo difference
Dedicated management point of contact on the Annexus Health Adparo team
Robust analytics geared toward ensuring all patients are evaluated for assistance
Regular meetings to support open communication and workflow enhancements
Business reviews on a monthly or quarterly basis to ensure all parts of the process for managing patient access are working in conjunction with patient workflow and revenue cycle
