Helping you manage the patient assistance process
Optimize efficiency, patient affordability, and your revenue stream with Adparo®, a tech-enabled service that assists healthcare organizations in managing patient assistance. By proactively assessing every patient for financial assistance and other access services, the experienced Adparo team ensures efficient resource management for both healthcare organizations and patients.
Many healthcare organizations want to do more for their patients from a financial assistance perspective, but lack the headcount and infrastructure to do so, which also amplifies the impact of the following obstacles:
- Dozens of individual program portals to navigate, leading to time-intensive and cumbersome enrollment processes
- Having to check disease fund websites multiple times a day to avoid missing the opportunity to enroll patients when funding opens up
- Lack of interconnectivity between patient support programs and the practice management system, causing redundant data entry which can lead to errors and ultimately delay time to therapy
- Limited insight into the organization’s financial performance as a result of not having a comprehensive view of patient assistance collections
- Missed opportunities for patient assistance collections, negatively impacting the organization’s financial performance
- Lack of continuity in patient assistance operations when a staff member is absent, as there is no centralized platform for colleagues to work from
By removing these obstacles, Adparo helps:
Reduce the administrative burden
Adparo provides all the benefits of AssistPoint® while utilizing our expert staff to fill the gaps that may exist at healthcare provider organizations.
Make care accessible and affordable for patients
Our Adparo team proactively works up all patients for patient assistance as standard practice and manages each claim from end to end, ensuring eligible patients receive all available assistance and are better able to afford their care.
Increase revenue capture
By working up every patient for financial assistance and other access services, our Adparo team dramatically increases the number of patients who actually receive assistance, greatly reducing the number of medical bills that go unpaid.
Adparo supports your organization’s needs with:
Our tools
We utilize AssistPoint, our comprehensive software platform, to identify, enroll patients in, and manage financial assistance and other access services.
Our staff
We provide trained, experienced staff with in-depth knowledge of revenue cycle and access service complexities.
Our services
We offer a full suite of services that can be customized to meet the unique needs of your organization to effectively manage the patient assistance journey.
Adparo customization
Start with our Core Plan or select from our stand-alone services to build a custom plan:
| Adparo service offerings | Core Plan | Stand-alone services |
|---|---|---|
| Assess current workflow | ✓ | ✓ |
| Optimize workflow and develop standard operating procedures (for Adparo or AssistPoint implementation) | ✓ | ✓ |
| Use AssistPoint to manage financial assistance (Search, Enroll, Track, Analyze) | ✓ | ✓ |
| Use AssistPoint to manage utilization of free drug programs | ✓ | ✓ |
| Bill, post payment, and transfer the final balance to the patient | ✓ | ✓ |
| Perform historical financial assistance award entry (for AssistPoint implementation) | ✓ | |
| Complete annual program re-enrollment | ✓ |
The Adparo difference
Dedicated management point of contact on the Annexus Health Adparo team
Robust analytics geared toward ensuring all patients are evaluated for assistance
Regular meetings to support open communication and workflow enhancements
Business reviews on a monthly or quarterly basis to ensure all parts of the process for managing patient assistance are working in conjunction with patient workflow and revenue cycle
