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apConnect logo

A technology-driven solution that digitally integrates patient support programs within the provider workflow

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Automate fulfillment of your support programs

AP Connect™ integrates your patient support programs with our AssistPoint® platform, creating a two-way, secure information exchange

AP Connect graphic

Improve

overall program user experience

Streamline

the application, enrollment, and fulfillment process

Reduce

program communication delays

Speed up

award approval notification

Enable

immediate access to award balance

Connect more eligible patients with the assistance they need

Removing barriers to access may help improve patient outcomes

Increase

access to therapy

Start

on therapy sooner

Improve

duration of therapy

Reduce

financial toxicity

How AP Connect™ works with a commercial co-pay savings program

1

Conduct a search
After a treatment decision is made, the AssistPoint® user conducts a search for patient assistance within AssistPoint® based on the patient’s insurance type, treatment selected by the physician, and diagnosis.

Step 1 AP Connect

2

Select a program
All assistance options for which the patient may qualify are presented in a filterable, consumer-friendly format for easy navigation.*

Bidirectional arrows in the "Transmit" column indicate that a program is digitally integrated with AssistPoint® via AP Connect™.

* Manufacturer assistance options displayed will be based on product prescribed and insurance type, while foundation assistance options displayed will be based on diagnosis and insurance type.

Step 2 and AssistPoint SEARCH

3

Enable digital enrollment
After selecting a program that is digitally integrated, the AssistPoint® user verifies a few key details in order to enable digital enrollment within AssistPoint®.

Step 3 AP Connect

4

Complete the enrollment
The AssistPoint® user completes the enrollment directly within AssistPoint® using our universal 9-tab digital enrollment form, speeding up the enrollment process to get the much-needed assistance to the patient as quickly as possible.

Because AssistPoint® is connected to the practice management system/electronic health record, patient demographic information is autopopulated, reducing the risk for errors, which could lead to delays.

Step 4 and AssistPoint ENROLL

5

Submit the application
Upon submitting an application via our digital enrollment form, the AssistPoint® user receives an immediate response on the status of the application.

Step 5

6

Track award activity
Once an application is approved, the attributes associated with the award (eg, member ID, enrollment start date, award value) are stored directly within AssistPoint®.

Fulfillments of the award are presented daily to the AssistPoint® user, and the award balance is updated accordingly.

Step 6 and AssistPoint TRACK
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